Personal Information

White Bird Imports and Exports here in after referred to as WBIE which expression unless it be repugnant to the subject or context there of shall mean and include its successors/legal heirs and or assignees.

WBIE operates virtual super market of all groceries and monthly essentials under the brand name of White Bird Farmer’s as its own products and other brands.

WBIE has developed an application, an app/website including but not limited to allowing users to access (farmersonline.co) or use its app for ordering groceries and other essentials online.

BY using our app or accessing our website you agree to comply with and legally bound by the terms and conditions whether or not you become a registered user of the app or website. These terms cover your access to and use of the app and website constitutes a legal binding between you and WBIE. Please read carefully these terms and our privacy policy and your use of the app or website shall be deemed to be express consent of these terms and condition and our privacy policy.

1. Unauthorised access, distribution, reproduction, copying, retransmission, publication and sale any other form of transfer of any portion full or part of our app and website is hereby expressly prohibited.

2. Sharing your password or login details with any other person, creating more than one account, causing, allowing or assisting any other person to impersonate you, misrepresenting your original identity, violating or attempt to violate any security features of the app or website using manual or automated software, devices, scripts, robots and introducing viruses, worms, software Trojan horses or other similar or different harmful applications into the app and/or website is prohibited.

3. Transferring a virus, flooding, spamming or crushing the app/website by any means directly or indirectly prohibited and violators will be taken to legal task.

4. All rights, titles, designs and graphics of the app/website including content and technology are absolutely owned by WBIE.

5. WBIE takes all and utmost precautions in protecting self as well as customer’s information securely and secretly. However, WBIE will not and shall not be held responsible for leakage of any information contained herein by a third party.

Limitation of liability:

WBIE will not/shall not be liable for any damage of any kind arising from usage of the app/website or services including but not limited to direct, indirect, incidental, punitive and consequential damages. These terms and conditions are part and parcel of other terms and conditions mentioned in the policy document incorporated in the app somewhere or anywhere and binding on the part of the customer.

WBIE has a right to restrict, prohibit or prevent any user if it feels or reasonable ground to feel or found that information is over flowing by the user or there is a malifide intention of damaging services/reputation of WBIE and to the best principles of the terms and conditions of this policy.

Frequently Asked Questions (FAQ’s)

How to order in farmersonline.co?

You can place an order or your requirements through app / website / whatsapp.

What are the products you deliver?

We deliver all quality groceries and other home essentials.

What is the minimum order value?

There is no minimum order value and you can place items of any value.

What are your delivery timings?

Farmersonline.co is happy to deliver products on a quick service basis. Orders will be delivered to valued customers on “first order first delivery” basis. However we strive to deliver products on same day if they are placed before 12 noon of that day subject to conditions.

How can I track my order?

You can track your order in the app under my order section.

Can I order products to a different location?

Yes. You can order for your relatives, friends, near and dears from your location and products will be delivered to your ordered destination.

Can I schedule my order?

Yes, you can prefix your product delivery schedule and products will be delivered accordingly.

How can I cancel my order?

Prior to dispatch you can cancel your order in the app itself under my order section.

What if I want to return something?

If you are not happy or satisfied of the products you can return the same at the time of delivery and we will not ask any questions.

How can I be sure that I get quality products?

We have a quality check process in place to ensure quality and hygiene of the products we deliver. We focus quality of our products are good and up to the mark as per food safety guidelines.

How can I make payment?

WBIE owner of farmersonline.co accepts multiple modes of payments. You can make payments through online, using credit and debit cards, GooglePay, PhonePe, PayTM, or Cash on Delivery.

Do you charge for delivery?

We do not charge anything for delivery in the given Cities. It’s absolutely free subject to acceptance of your order by farmersonline.co

Do you charge any amount or taxes in addition to the amounts mentioned in the app?

No, we don’t charge anything more than what is mentioned in the app.

How can I cancel my order?

Prior to dispatch you can cancel your order in the app itself under my order section.

How much time it takes for refund of my money if I cancelled my order?

If you cancel your order after making the payments, your money will be refunded within 7 working days.

Is it secure to use my credit or debit card for purchases?

Prior to dispatch you can cancel your order in the app itself under my order section.

White Bird Farmers